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DSC_5465~2.NEF

F.A.Q.

  • What is textured art?
    Textured art involves creating tactile and visually engaging artwork by adding various materials and techniques to the surface of the canvas, providing a three-dimensional effect.
  • What materials do you use for textured art?
    We use a combination of acrylics, gels, mediums, and various textured elements such as sand, to create unique and captivating textures in our artwork.
  • Can I request a custom textured art piece?
    Absolutely! We welcome commissions. Please contact us through the 'Contact' section, and we'll work together to bring your vision to life.
  • How do I care for textured art?
    To preserve the integrity of your textured art, clean gently with a soft, dry cloth or brush to remove any dust. Each piece of artwork is varnished to provide the utmost protection. However, please be extra careful and avoid using water or cleaning solutions.
  • Do you offer international shipping?
    Yes, we do! We offer international shipping to bring our textured art to customers around the world. Shipping costs and delivery times may vary depending on your location. For further information, please view the 'Shipping Info' page.
  • What is your return policy?
    As each piece of original artwork is handmade, we do not offer returns or refunds for change of mind. Please review our 'Refunds & Returns Policy' for further information.
  • What happens if my purchase arrives damaged?
    We do our best to ensure your purchase arrives to you securely and without damage. All parcels sent via post are insured with the postal company. However, in the odd circumstance your purchase arrives damaged during shipping, please email me at Support@artbyemilyjade.com. In your email, please ensure the following information is included: - Order Number - Images of the package prior to opening - Images of the damage to your purchase Once you have provided this information, I will get back to you as soon as practicable to organise a solution.
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